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Healthy Connections Prime Appeals Process - Waiver Case Managers

Posted by on Thu, 04/12/2018 - 10:38

SCDHHS would like to provide a reminder of appeals process for waiver services to Healthy Connections Prime members. There have been some instances of confusion as to the party to which an appeal should be filed at each stage of the process....

Healthy Connections Prime and Nursing Facilities - Claims Processing Update

Posted by on Fri, 04/06/2018 - 10:21

Claims processing for Medicaid LTC nursing facility stays by an MMP has been modified to align with the Healthy Connections Medicaid fee-for-service methodology. All Medicaid LTC claims for Healthy Connections Prime members must be submitted to...

A New Medicare Card Is Coming Soon But the MMP Member ID Card Remains the Same

Posted by on Fri, 02/23/2018 - 13:11

The Centers for Medicare & Medicaid Services (CMS) will be mailing members a new Medicare card soon. However, for Healthy Connections Prime members, their Member ID Card remains the same. Learn more below by clicking the image below.


February 2018 Stakeholder Update

Posted by on Thu, 02/15/2018 - 09:24

Healthy Connections Prime has released the February 2018 Stakeholder Update which highlights initiatives to educate dual eligible members on the new Medicare cards they will receive later this year. Healthy Connections Prime will also be...

Healthy Connections Prime Stakeholder Update December 2017

Posted by on Mon, 12/11/2017 - 14:46

The Healthy Connections Prime Decemeber 2017 Stakeholder Update hightlights National Family Caregivers Month and the recently issued Care Coordinator Member Brochure. Healthy Connections Prime has also released an FAQ for members regarding...

Palliative Care and Healthy Connection Prime

Posted by on Mon, 11/06/2017 - 11:45

Healthy Connections Prime has released a Palliative Care FAQ for members. 

To learn more about Palliative Care and Healthy Connections Prime, visit the Member Tool Kit or click the image below.



November 14, 2017 Webinar | Improper Billing for Healthy Connections Prime Members

Posted by on Fri, 11/03/2017 - 14:02

As part of the bi-monthly provider webinar series, Healthy Connections Prime and SC Thrive will be hosting a webinar tailored specifically to provider front office and billing staff. This event will cover billing processes for Healthy Connections...

Care Coordinator Overview

Posted by on Mon, 10/23/2017 - 09:23

Healthy Connections Prime has released a brochure for members that explains the role of the Care Coordinator. The purpose of this document is to provide more clarification on what a Care Coordinator is and what he or she may do for Healthy...

*Updated* Waiver Case Manager FAQ

Posted by on Fri, 10/06/2017 - 15:30

Healthy Connecitons has made updates to the Waiver Case Manager FAQ document located in the Provider Toolkit. 

Please visit the Provider Toolkit to learn more or click the image below.


October 2017 Stakeholder Update

Posted by on Fri, 10/06/2017 - 12:46

Healthy Connections Prime has released the October 2017 Stakeholder Update. Click on the image below to learn more about the Hurricane Irma Update, the October 10th - SC Thrive Webinar for Advocates and Caregivers, and the October 13th - Webinar...


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