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“I don’t know how we would have made it without you.”

Source: Molina September 2018 Report

Our member was receiving long term services and supports (LTSS) when he was evacuated from a potential flood zone due to Hurricane Florence.  Once relocated to a safe location, the member’s wife, who had mobility issues, experienced trouble with care for her husband without his hospital bed. The MMP care coordinator quickly worked with the member’s waiver case manager and interdisciplinary care team to find a nursing facility in a nearby town that would accept the member until he could return home. The MMP advocated for the member’s wife to be able to stay in the facility with her husband as they didn’t want to be separated during the storm. The wife expressed feeling blessed that they were with the MMP and said, “I don’t know how we would have made it without you.”

 
 
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