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News & Updates

May 12, 2021 | Press Release
In December 2020 and January 2021, South Carolina Healthy Connections Medicaid partnered with the Centers for Medicare & Medicaid Services (CMS) to engage an independent research firm for an interview exercise with members. The research firm conducted in-depth interviews with a sample of Healthy Connections Prime members in urban and rural areas of South Carolina. In these conversations, members consistently reported high satisfaction with the program, an overall sense of “being taken care of,” and especially appreciated the outreach from their care coordinator.
Apr 6, 2021 | Press Release

In the April 2021 Stakeholder Update, you will find highlights on the Non-Emergency Medical Transportation (NEMT) provider name change along with reminders of key Healthy Connections Prime benefits and other supporting documentation. This includes Waiver Case Manager FAQs, Continuity of Care guidance, and Improper Billing guidance.

Jan 7, 2021 | Press Release

Effective January 1, 2021, Healthy Connections Prime is now available in Darlington County and Horry County. Beneficiaries in these counties are now included in the program's passive enrollment efforts. Click on the image below to view the updated county coverage map or click here to see the Coverage by County chart.

Dec 2, 2020 | Press Release

Healthy Connections Prime has issued a December 2020 Stakeholder Update. This release features information regarding Absolute Total Care's county expansion efforts, SC Thrive community outreach efforts, updated member stories/testimonials, and guidance regarding the 2021 Medicare-Medicaid Plan comparison chart. 

Click on the image below to review the full update:

Jun 30, 2020 | Press Release

Over the last few months, our Medicare-Medicaid Plans (MMPs) have expanded to a few counties. 

- Absolute Total Care has expanded into Cherokee and Dorchester.

- First Choice VIP Care Plus has expanded into Aiken and Dorchester. 

- Molina Dual Options has expanded into Aiken, Berkeley and Cherokee. 


Jun 18, 2020 | Press Release

Greetings from Healthy Connections Prime!

In the June 2020 update below, you will find highlights regarding COVID-19 and Healthy Connections Prime interactions, details regarding this year's Elder Abuse Awareness Day, program growth and county expansion information, and additonal outreach and educational activities facilitated by our partners at SC Thrive. Along with these key items, you will find links to the current enrollment dashboards and much more. 

Click the image below to review the full version of this update.

Apr 1, 2020 | Press Release

If you have requested updates from Healthy Connections Prime, please add to your Safe Sender email list as you will now receive updates through GovDelivery.

Dec 3, 2019 | Press Release

Greetings from Healthy Connections Prime!

Below, you will find our December 2019 Stakeholder update which highlights updates to our Incontinence Supply Guidance, inmportant information for indentifying claims contacts at the MMPs, and updates to our Phoenix help section for users of that application. 

Click on the link below to view the full version and access hyperlinked content. 

Sep 16, 2019 | Press Release

Healthy Connections Prime has released the September 2019 Stakeholder Update which includes a 2019 Program Update, flu season information, and updates to the Healthy Connections Prime Nursing Facility Guidance. 

Click on the image below to read more!

Jun 26, 2019 | Press Release

Healthy Connections Prime has issued an 2019 update. Person-Centered Program Design & Family Caregivers focuses on four program design domains: assessment and care planning, benefit design, training, and quality improvement.

To view the full 2019 program update, click the image below.


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