Medicaid Eligibility

Q. How can applicants, beneficiaries and authorized representatives submit documents to SCDHHS electronically?

A. Applicants, beneficiaries, authorized representatives and third parties providing application assistance are now encouraged to submit documents electronically to SCDHHS using the email address

For third parties assisting multiple individuals, a separate secure email must be sent for each applicant or beneficiary. The secure email must include the applicant or beneficiary’s name, phone number, date of birth, Medicaid number (if applicable) and Social Security number. 

Q. Will SCDHHS allow Medicaid applicants to use “E-signatures?”

A. SCDHHS has modified the eligibility signature policy in recognition of the current challenges in obtaining physical signatures from individuals during the COVID-19 emergency response period. An applicant, or a person authorized by SCDHHS policy to apply on behalf of an individual, may “sign” an application by typing the name on the signature line and completing the “Is someone helping you fill out this application?” section of the form.

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