Where to Go for Help With Your Healthy Connections Medicaid

SCDHHS has provided several ways to apply for Medicaid, complete an annual review form or ask questions about your coverage or Medicaid status that you can do from home. To promote social distancing and to help stop the spread of COVID-19, the agency has closed its county eligibility offices walk-in traffic from the public Healthy Connections Medicaid members and the public can still engage with SCDHHS’ dedicated eligibility team members online, over the phone and through the mail to complete any action that would also be completed in a county eligibility office. 

Please see additional options available to assist you below.

  1. If you need to apply for Medicaid...
    Apply online at apply.scdhhs.gov

  2. If you are returning information...
    Mail your information to:
    SCDHHS - Central Mail
    P,.O. Box 100101
    Columbia, SC 29202-3101

  3. If you have questions or need help...
    Call the Healthy Connections Medicaid Member contact Center at 1-888-549-0820 (toll-free)

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