Other COVID-19 Resources

Frequently Asked Questions (FAQ)

MCO

Appendix K Amendment

On April 21, 2020, the Centers for Medicare and Medicaid Services approved SCDHHS’ Appendix K Amendment request. Read the letter and the amendments here.
 
Providers who have questions about Appendix K temporary retainer payments should email AppendixK@scdhhs.gov
 
 

Frequently Asked Questions (FAQ)

 

Q. Why is there a difference between covered dates of service and the claims submission acceptance date?

A. SCDHHS’ goal in preparing and responding to COVID-19 is to authorize services quickly, but the agency also needs time to update its system(s) to receive bills and reimburse for claims. Having earlier covered dates of service allows providers to start providing these reimbursable services to their patients immediately while system changes are being implemented and tested.

Telehealth and COVID-19 Clarification for IDEA, Part C Program Providers

On April 30, SCDHHS issued a memo to the Individuals with Disabilities Education Act (IDEA), Part C program providers clarifying previously issued guidance.

Read Memo

DAODAS Memo

Memo sent on April 17, 2020 to the South Carolina Department of Alcohol and Other Drug Abuse Services regarding COVID-19-related temporary modifications and telehealth. 

Read Memo

Development Evaluation Centers Memo

Letter sent on April 16, 2020, to Development Evaluation Centers regarding COVID-19-related temporary policy modifications and telehealth.

Read Letter Here

COVID19 NEMT Letter

Letter sent to SCDHHS’ non-emergency medical transportation broker, LogistiCare, regarding continued access to NEMT services.

Read the letter here.

COVID19 Memo

Memo regarding utilization management and continuity of care provisions sent to South Carolina’s Managed Care Organizations on March 28, 2020, read the memo here. 

 

COVID-19-related section 1115 Demonstration waiver

COVID-19-related section 1115 Demonstration waiver, submitted to CMS March 27, 2020, read the waiver here. 

COVID-19-related section 1135 waiver

COVID-19-related section 1135 waiver, submitted to CMS March 27, 2020, read the waiver here. 

 

Helpful Links

Privacy Policy | Notice of Privacy Practices | Notice of Non-Discrimination  | Authorization To Disclose Health Information |  For State Employees: Reporting Waste and Wrongdoing

P. O. Box 8206 Columbia, SC 29202-8206 | Email: info@scdhhs.gov | phone:  (888) 549-0820

Language Services

If your primary language is not English, language assistance services are available to you, free of charge. Call: 1-888-549-0820 (TTY: 1-888-842-3620).

si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-549-0820 (TTY: 1-888-842-3620).

 

أذا كانت لغتك الاساسية غير اللغة الانكليزية فان خدمات المساعدات اللغوية متوفرة لك مجانا.اتصل على الرقم: 0280-549-888(رقم هاتف الصم والبكم 3620-842-888-1)

Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-888-549-0820 (TTY: 1-888-842-3620).

Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-888- 549-0820 (телетайп: 1-888-842-3620).

Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-549-0820 (TTY:1-888-842-3620).

More

SCDHHS highly values the safety of beneficiaries’ personal information and does not call
beneficiaries asking for personal information such as their social security number.  Beneficiaries
should never give out their social security number or other personal information to anyone they
have not contacted.  If they do receive a suspicious call, they should contact local law enforcement
immediately. 

 
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