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PCG HCBS Site Visits

This page provides information regarding the Home and Community-Based Services (HCBS) site visits that will be conducted by SCDHHS' contracted vendor, Public Consulting Group (PCG). These site visits will be conducted on all residential and non-residential settings that contract with the South Carolina Department of Disabilities and Special Needs (SCDDSN) to provide waiver services to waiver participants.

Site visits will begin in February 2017 and will continue through December 2017. PCG will use an assessment tool to evaluate each agency's facilities to determine the level of compliance with the HCBS requirements. This tool is similar to the self-assessment tool each provider completed in 2015. Please note that these site visits are not optional.

Should a provider/agency have questions regarding these site visits, contact PCG's call center at 1-844-880-8710.

Should a provider/agency have questions regarding the HCBS rule, the requirements, or other related questions, you may contact Dr. Kelly Eifert at SCDHHS at


Site Visit Information and Resources:

Introduction Letter

Non-Residential Assessment Tool

Residential Assessment Tool

Frequently Asked Questions (FAQs)

Waiver Participant Interviews

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